At AN MT DIGITAL LLC (“we”, “us”, or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, creashakeagency.com, or use our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information from our users: Personal Information and Non-Personal Information.
a) Personal Information
Personal Information is any information that can be used to identify you individually. We may collect the following types of personal information when you interact with our website or services:
-
Contact Information: Your name, email address, phone number, and company name (if applicable).
-
Payment Information: Credit card details, billing address, and other information required to process payments (which are processed by our third-party payment processors).
-
Service Details: Information you provide about the services you wish to purchase or have provided (e.g., project details, content specifications).
b) Non-Personal Information
Non-Personal Information refers to data that does not identify you personally. This includes, but is not limited to:
-
Usage Data: Data on how you interact with our website (e.g., IP addresses, browser types, device types, pages visited, time spent on the site).
-
Cookies: We use cookies to enhance user experience and track website activity. You can control cookie settings through your browser, but disabling cookies may affect your experience on the website.
2. How We Use Your Information
We use the personal and non-personal information we collect for the following purposes:
-
Providing Services: To deliver the content creation services you have requested, including custom videos, images, and other digital content.
-
Customer Support: To respond to inquiries, provide support, and resolve any issues related to your account or services.
-
Payment Processing: To process payments and manage transactions related to the services you purchase.
-
Improving Our Services: To understand user preferences, improve the website experience, and enhance the services we offer.
-
Marketing: To send you promotional emails, newsletters, or updates about new services or offerings (only if you have opted-in to receive such communications).
We will not use your personal data for purposes other than those outlined in this policy, unless we have obtained your consent.
3. How We Share Your Information
We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
-
Service Providers: We may share your information with third-party service providers who assist in delivering our services, such as payment processors, hosting providers, and marketing tools. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
-
Legal Compliance: We may disclose your information if required by law, court order, or to comply with legal obligations, or in response to a valid request from public authorities.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of secure servers, encryption, and other industry-standard security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
-
Access: You can request access to the personal data we hold about you.
-
Correction: If any personal information we have is inaccurate or incomplete, you may request that we update it.
-
Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain the data.
-
Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly at contact@creashakeagency.com.
-
Cookie Preferences: You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our site.
To exercise any of these rights, please contact us at contact@creashakeagency.com.
6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies. We are not responsible for the privacy practices or content of any third-party websites.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update or amend this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, the “Effective Date” at the top of the page will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
AN MT DIGITAL LLC
1128 UNIVERSITY BLVD NE
Albuquerque, NM 87102
Email: contact@creashakeagency.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.